AMGuard® adds one more "the most important security" feature to its wings. With "Admin Lock" functionality, devices enrolled in Kiosk or Work Managed policies can be locked down so that users may not use the device.
In this article let's see to use the functionality.
The assumption is, device/s enrolled with Kiosk or Work Managed policy.
- Login to AMGuard console with your credentials
- Notice list of devices enrolled in the account. Refer to the picture below. However, for the first time, there wont be any devices. You will see tutorial videos on how to enroll a device.
- To lock a desired device, click on DeviceID or edit button (pencil like) in actions column
- Notice "Admin Lock" button along with other buttons in device details page.
- Clicking on "Admin Lock" button will prompt for confirmation along with lock message. Lock message can be set to a specific message according to business needs.
- Click on "Yes" to lock the device. Refer to below picture of the device after issuing "Admin Lock"
- Once the device is locked, mobile user will not be able to use the device any more.
- Further, notice the label of the button changes to "Admin Unlock".
- To unlock the device, click on "Admin Unlock"
Note : For Kiosk'ed devices, you will notice Kiosk lock/unlock button. Once admin lock is issued, kiosk lock/unlock will be disabled as it wont be of any use.
We hope this article was useful. Thank you for reading. For more AMGuard insights, please explore the Visual Knowledge-base Series.
For more details, please do visit https://augmentalis.com
If you need any help on this, contact AMGuard Support Email.