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Hello and Welcome to AMGuard Enterprise Visual Knowledge-base Series.

Now let’s get started, here in this article. We will explain the importance of AMCloud.

In today's world, it's always important to securely share important files, preferably to more people at one time. Of course, most people also need to move around essential files between different devices, and that can get tricky. Luckily, AMCloud can help you with both tasks; here's everything you need to know.

AMCloud is a cloud storage and sync service available exclusively for AMGuard  enterprise customers. It makes sure that anything in its particular folder is kept safe online. What's more, AMCloud allows to download and view the files shared by the admin.

AMCloud provides an option of securely sharing documents/videos/audios/instruction set to a single or group of devices. From the Admin interface, an admin can send certain documents to a device/set of devices which can contain instruction booklet/videos/audios or any other document that your users may need to use. WeGuard knows that your documents may need to be downloaded in an area where the network conditions are far from optimum and there can be disconnects in between. Hence, WeGuard provides devices the capability to download these documents/videos/audio partially, so in case the download fails for any reason like device losing connectivity due to poor network or battery dying out, the already downloaded part will not be downloaded and the download will start from the point where it was left out before the download failed.

Now let's get started on how to use AMCloud 

In this KB article, We will explain how to use AMCloud effectively

We are assuming that you already have a AMGuard  Enterprise Account and have logged into AMGuard  Enterprise Portal: https://amguard.augmentalis.com

Please click on the AMCloud and then 'select' the group you want to share the documents

Note: You will see all the group's available in your account. Select, only the group you want to share the documents with. For example, I'm selecting a group name "AMGuard RDS Android Kiosk"

Now to upload a file/document, please click on the "Upload file" button

You would see an upload files dialogue window opened to choose the file like below 

Select a file/document you want to share, enter the file name and press the "upload" button.

Additionally, you can use the 'Clear' button to clear the file you have selected and the 'Cancel' button to cancel the file upload.

Upon clicking the upload button, the file selected will be uploaded and you will see a message at the bottom of your screen "File is uploaded successfully"

As you can the file is uploaded successfully 

Note:  You can download the file or you can also delete the file from here as the options are provided here based on your preference.

Now let's see how it looks on the device

This is a sample on how it looks on the device in a kiosk mode

Click on the "AMCloud " app and you will then see the file you have uploaded earlier.

You can click on download button (as highlighted below) to view the content.

Notice file download progress. Once downloaded, tap on the file to view.

 Note: Supported files by AMCloud are PDF, txt, avi, mp4, mpeg, doc, docx, png, jpeg, jpg, mp3, wav,  ppt, pptx, ogg, webm, svg and gif.

We hope this article was useful. Thank you for reading. For more AMGuard insights, please explore the Visual Knowledge-base Series.

For more details, please do visit https://augmentalis.com

If you need any help on this,  contact AMGuard Support Email.