In AMGuard Enterprise, Applications are categorized in 3 types

  1. System Apps
  2. Custom or 3rd party Apps
  3. Play Store Apps


System Applications:

These are the applications that comes with device by default. However, default system

applications differs with different OEMs.


Custom or 3rd party Applications:

These applications are specific to organization and won’t be published in Play Store.


Play Store Applications:

Through AMGuard Play Store can be accessed by apps can be pushed to devices as long as device and app are compatible to each other.

This article further explains adding system applications to policy

  • When device is activated, all default system applications from the device are identified and catalogued which are displayed on the web interface. To view default system applications of the device, go to Devices > Selected Device>Device Details > Applications > System Application. (Pl refer to below picture)


  • When you browse to the Application tab, you will see, “Other Application” section which are custom or 3rd party applications, that you would have added for your devices. Obviously, this will appear empty if you have created a completely new account. In the next section i.e. “System Applications” all default applications are shown. As said before default system apps differ with OEMs.

  • In Kiosk and Work Managed policies, system apps are not enabled. In case any specific system apps are to be added to device, follow below steps

- Click on Kiosk or Work Managed policy

- Go to App Management > System Apps. Click on + icon to add system application

- Click on “Show available apps”

Note – In case you don’t see the app you are searching for in ‘Show available apps’ section, click on ‘Add new system app’. The next steps of finding the app is explained below.


- Search/Filter with app name or package name, select the apps and click on save icon (refer #3). In below screen, example taken is native dialer (phone) application.

- Clicking on save icon will navigate you back to system apps page where you can view selected system apps. Now click on “Save and continue” button to add the apps on to device.

- You should not see Phone app on your device/s


Now let’s go through the process of adding default system app from “Add new system app”

  • As mentioned earlier all system application will be listed Device > Selected Device> Device Details > Application > System Application
  • You can do Ctrl+F and search for the application you would like to add to device.
  • Example, let’s take Contacts. Do a Ctrl+F and type in Contacts. There might be several system applications that support contacts apps. Identify right app to be used.
  • Make a note of package name (also called as App ID). In this example it is: com.android.contacts
  • Now to go to System Application section in policy as mentioned earlier and click on “Add New System App”

  • Enter App ID and App Name and click on Save button

  • Notice that “Contacts” application is added to the policy. Now click on “Save and Continue” button to reflect the change on the device.

  • Notice Contacts application on the device.


We hope this article was useful. Thank you for reading. For more AMGuard insights, please explore the Visual Knowledge-base Series.

For more details, please do visit https://augmentalis.com

If you need any help on this,  contact AMGuard Support Email.