This article explains the procedure to set the device state as "Lost."

  • Login to AMGuard console
  • The landing page would show list of the devices in your account

  • For every device notice more option under "Actions" column

  • Click on "Lost"



  • Notice a prompt asking to put in some notes for future reference.
  • Clicking on "Ok" button will tag the device as lost

  • If GPS is ON on the device, location will be captured as well. Else case, last known location will be shown. This helps in tracking the device.
  • In devices page, only active devices are shown by default. Devices tagged as lost can be viewed by selecting "Lost" from filter.

Picture 5: Depicting device state filter

Picture 6: Depicting selection on "Lost" state 


We hope this article was useful. Thank you for reading. For more AMGuard insights, please explore the Visual Knowledge-base Series.

For more details, please do visit https://augmentalis.com

If you need any help on this,  contact AMGuard Support Email.