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Knowledge base
Getting Started
Adding a New Policy
1
How do I add a new Policy?
Network Setttings
2
How do I prevent users from changing Wifi settings?
How to set up auto connect to Wifi networks on devices?
Navigating AMGuard RDS
1
Account Page Navigators
Account Settings
0
Account Setup
Playstore Apps
3
How do I enable play store app auto upgradation
I have a custom app, how do I push to my devices?
How do I add an app to existing policy?
Password Configurations
1
Password Settings
App Configuration
2
Remotely install application from PlayStore
Where do I enable PlayStore app auto upgrade?
Policies Configuration
1
What do Policies mean?
Kiosk Configurations
0
Publish Application to Google Play Store
2
What is the check list I should go over before uploading APK to Google PlayStore
How to upload our organization APK and make it available only for us?
Security and Permissions Configuration
1
Security & Permissions Settings
Tagging a Device
1
How do I tag a device to an account/user?
Network Configurations
2
How to "Auto Connect" to a Wi-Fi network
Network Configurations
Device Enrollment
Enrolling a Device
1
Enrolling a Device
Policy Groups
1
How to add devices to policy groups
Policy Tagging
1
Can I tag a device to multiple policies at a time?
Policy Management
2
Where do I see device policy version?
What is a policy summary view
AMGuard Setup Knox Manage Enrollment (KME)
2
How to assign AMGuard RDS profile to devices
How to setup AMGuard Profile in Samsung KME Portal
General Questions
FRP (Factory Reset Protection)
4
How do I prevent users from Factory Resetting devices?
How does FRP work?
What is Device Protection, or Factory Reset Protection (FRP)?
What do I need to know about FRP (Factory Reset Protection)?
OTP (One-Time Password)
1
What does an OTP (one-time password) mean?
Remotely Controlling Device Settings
3
How to control device OS updates?
How to remotely admin lock a device
How to remotely reboot the device?
What is AMGuard RDS?
0
How to Cancel/Delete my Account
1
How do I cancel my account?
Aboout the Default Android Policies
0
What does Enterprise (G-Suite) email address mean
1
What does Enterprise (G-Suite) email address mean
Billing Queries
Billing Related Queries
5
Are there any additional fees?
What forms of payment do you accept?
Why do I see 'N' number of times I can skip from providing credit card information?
Can I add more than one card to my account?
I added a device and then deleted before the billing cycle, will I be billed for it?
Policies
Call settings
1
How do I restrict outgoing calls on mobile devices?
Support Message
2
How do I add a long message that tells mobile phone/tablet user the functionality is blocked and managed by my organizations?
How do I add a short message that tells mobile phone/tablet user the functionality is blocked and managed by my organization?
SMS/Messaging
1
How do I restrict mobile/tablet user from accessing SMS or Messaging application?
USB
1
How do I restrict reading device data through USB
All Features (Enterprise)
Custom App Management
1
Remotely Install Custom Application
Secure Browsing
0
Device Security Features
7
How to restrict mobile user from accessing applications?
How to prevent keyboard hijacking by whitelisting 3rd party keyboards?
AMGuard Admin lock functionality
How to enable the apps that are in disable state
How to disable apps
View all 7
Notifications
1
How to enable notifications in kiosk mode?
Kiosk Mode
4
How to reset kiosk screen password?
How to setup kiosk screen password?
Kiosk your device with specific apps
What is Kiosk Mode?
Dashboard
0
AMCloud
11
What is AMCloud & How to use AMCloud?
AMCloud Settings
How to enable SD Card (Secure Digital Card) and read data from it
How to access files that are on Google Drive (GDrive)
How to enable Amazon S3 and access files on AMCloud
View all 11
Alerts
0
AMTalk
12
How to compose a message to ALL device users in AMTalk
How to compose a GROUP message in AMTalk
How to compose a message to a SINGLE user in AMTalk
How to filter messages by status (All/Active/Complete) in AMTalk
How to mark a message as complete in AMTalk
View all 12
Time Fencing
1
How to configure Time-Fencing policy
Roles & Permissions
0
Data Usage
2
How to configure & track Wi-Fi data usage?
How to configure & track mobile data usage?
Enterprise KB Articles
How to Clone a Policy
1
How to Clone a Policy
How to Check the Device Configuration on the Enrolled Devices
1
How to check the device configuration on the enrolled devices
How to Install Apps from Google Play Store
1
How to install apps from the Google PlayStore
How to KIOSK Lock/Unlock the Device Remotely
1
How to KIOSK Lock/Unlock the device remotely
GENERAL
3
General Settings
Short Support Message
Long Support Message
How to Reboot the Device Remotely
1
How to Reboot the device remotely
SECURITY
5
How to disable device settings application
URL Blacklisting & Whitelisting on Chrome Browser
Disable Power Off Button
Disable Factory Reset
Security Settings
How to Wipe Device Remotely
1
How to Wipe Device Remotely
NETWORKING
1
Network Settings
AMTrack
1
Tracking the Devices
Web Sign Up
0
System Applications
2
How to add custom launcher for dialer (phone) application
How to add system application to the policy
ADVANCED
2
Advanced Settings
How to Auto Launch an Application on Boot?
Device States
4
Device states in AMGuard
How to tag a device as "Replaced"
How to tag a device as "lost"
How to tag a device as "Stolen"
How to Check the Policy Name & Version on the Device
1
How to check the policy name & version on the device
Notes
1
How to add notes to device
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